Today, you can find many heavy hauling trucking companies online to transport cranes, backhoes, excavator and other equipment and heavy machinery across the USA, Canada and Mexico. All of them have almost the same variety and types of trucks and hauling equipment. The services they offer are not very different from each other. That, of course, will make you confused in determining which is the best heavy hauling trucking company. You must know some important points to determine which are the best among them. If you are a new client and have never used the heavy hauling trucking service before, you’ll need these helpful tips to pick the best of them.
The following are things you should look out for to find the best Heavy Hauling Company:
Security: Before you choose any heavy haul truck company, it is important to know what kind of safety record they have. You must be sure that your cargo is safe and can reach its destination intact, without any loss. While there are some things you can’t expect, like accidents, it’s important to choose a company that doesn’t get into accidents very often. Apart from accidents, events such as piracy can also be a threat. Make sure the company you choose always uses a safe route as a crossing.
Insurance You must ensure that the transport company you choose uses the correct insurance for their carriage. Apart from using extensive security standards, a professional company certainly uses a proper insurance policy. You should know that each type of transportation and equipment they use must have special insurance. Insurance also varies depending on the commodities they carry. Besides, insurance can also ensure you will not experience large losses.
Customer Service The customer service of the heavy hauling trucking company plays an important role. A company that cannot provide good customer service may also not treat your cargo properly. The attitude and behaviour of the service department are the faces of the company which will later impress their customers. Therefore, customer service speech and attitude also determine the viability of a company.
Transparency You must use a company that is open and willing to answer your questions regarding the services you need or use. Good companies do not hide information from their clients. Use a carrier that works transparently and is straightforward in providing explanations.
Fast and precise communication Communication is an important point in a freight company. A professional company will always maintain good communication with clients from the start of the work agreement to the completion of the job. Choose a company that can communicate well with you.
We offer professional and personalised services that makes a difference for our customers nationwide. Our services include monitoring your shipments from pick-up point to destination, twenty-four hours per day, seven days a week. With our large fleet of select, contract carriers and our own asset-based truck lines, we provide the latest and finest equipment available in the industry.